|
| Q: |
When starting Flux, I get the message
"Run-time error 13", what does this mean? |
| A: |
This message means that you
do not have the proper version of DirectX installed on your
computer. DirectX 7.0a is included on the Flux Deluxe
CD-ROM. If you do not have the Deluxe CD-ROM, you can
download DirectX from Microsoft
here. |
| Q: |
When trying to use the Uplink, I get a
message saying that I "have not been identified as a
registered user," what does this mean? |
| A: |
This message means that you
are not yet in our database. After your initial purchase
of Flux, it will usually take 5-7 days for your email address
to be added to our database. If you are still
experiencing problems after this time period, please email us
at
support@planetflux.com. |
| Q: |
What do I do if I forget my password
for the Uplink? |
| A: |
If you forget your password,
you will need to send us an email at
support@planetflux.com from the
email address that you used to register your copy of
Flux.
|
| Q: |
Why is Flux running
slowly? |
| A: |
There are a few reasons that Flux could
be running slowly on your computer:
If Flux usually runs well, and only runs
slowly every once in awhile, there is probably another program
running in the background that is hogging system
resources. We can't give a list of every one of these
programs, but anti-virus programs are notorious for this kind
of slowdown. Restarting your system or turning off these
tasks should remedy the problem.
If Flux never runs well on your
computer, your computer is probably just not fast enough to
handle everything that goes on in Flux. The music takes
a lot of processing power, so pressing the stop button to turn
off the music should speed things up quite nicely. You
can also try turning off some of the explosions and particles
in the Options screen.
If you can't figure out the problem and
want us to take a shot at it, please include as many details
as possible about your system configuration including brand,
processor (brand and speed), memory, video card, and sound
card. |
| Q: |
Why can I only play audio tracks and
not the game from the CD? |
| A: |
The Flux Deluxe CD-ROM has the audio
tracks and the game on different sessions of the same
CD. This allows you to play the soundtrack in your
portable, car, or home CD player. However, some older
CD-ROM drives do not fully support multi-session discs.
In this case, we would suggest that you upgrade your CD-ROM
drive to something a bit more modern. If you have no
other alternative, you can download the full version from the
web address you received when you bought the CD-ROM and use
the CD-ROM for audio-only. |
| Q: |
How do I solve level: |
| A: |
583 [Normal]?
Level 583 is perfectly
solvable, but is admittedly very difficult! Lots of people have
asked how to solve this one, so take comfort: it can be
done. Be sure to try everything – certain moves at the
beginning that might appear to be irrelevant can be critical
for success!
3582
[Normal]?
9266
[Normal]?
10241
[Normal]?
11597
[Normal]?
On certain versions of
Flux, these levels are not possible, due to unknown bugs in
the level generation process. We are doing our best
to fix these bugs as they become known, and a quick easy fix
is almost always available. Please check here
for the most recent fix, and feel free to email
if you have any questions or concerns.
If you are having
problems on any other level, it is almost certainly
solvable. Try
some unusual strategies like starting in the top-right
corner. Or let someone else play the level for a bit,
they might see something you've been
missing.
There is no solution
guide for any of the Flux puzzles; we cannot provide solutions
for an individual level, so please do not request them. On the other hand, if
you feel there is a defect or bug in Flux that makes a level
(not listed above) impossible, please don’t hesitate to let us
know. |
| Q: |
Where do I send technical support
questions? |
| A: |
Please direct all your
technical inquiries to
support@planetflux.com. |
| Q: |
Where can I find third-party reviews of
Flux? |
| A: |
We are aware of the following reviews,
if you know of any others, please notify us.
ZDNet
GameDudes |
| Q: |
May I feature Flux on my
website? |
| A: |
Flux LE
is the shareware version of Flux, and it is free for everybody
to enjoy. Anybody
may distribute the original, unmodified archive freely across
the Internet so long as no fees are charged for this
transaction. We
would prefer, however, that you link to one of our main
distribution sites (such as planetflux.com) if you’d like to
feature Flux.
This way, your visitors will always have the most
up-to-date version of the game, and you won’t have to
continually check for new releases. In addition to
PlanetFlux, we will try to ensure that ZDNet’s
hotfiles.com and CNet’s download.com have the latest release
of Flux LE. If you would like to review Flux on your website, we
encourage you to do so.
Regardless of your opinion, we would love for you to
send us a link so that we can see what you have to
say!
|
| Q: |
What if I have a question that is not
answered in the Help Section or in this FAQ? |
| A: |
If you cannot find your
desired information on PlanetFlux, you can email us at
support@planetflux.com and we
will do our best to help you out. We strive to answer
emails as quickly as possible, and we love hearing from our
customers.
|
|
